Your Own GCC
(Global Capability Centre)
In India
Top U.S. CPA firms are moving beyond outsourcing by building their own GCC (Global Capability Centres) in India. This gives them control over talent quality, cost transparency, and long-term firm value. Miles Talent Hub is the partner that makes it happen.
+50,000 Miles Alumni
Your Own GCC
(Global Capability Centre)
In India
Top U.S. CPA firms are moving beyond outsourcing by building their own GCC (Global Capability Centres) in India. This gives them control over talent quality, cost transparency, and long-term firm value. Miles Talent Hub is the partner that makes it happen.
+50,000 Miles Alumni
What is a GCC? Why Now?
A GCC or Global Capability Center is your own fully dedicated office in India, not a vendor or a third party. It’s your brand, your culture, your team. Staff are hired, onboarded, and managed as an extension of your U.S. office.
The Constraint: U.S. Talent Shortage
- Hiring is harder and slower than ever
- Capacity ceilings are limiting growth
- Scaling in the U.S. is increasingly uneconomical
The Opportunity: Profit & Value Creation
Lower delivery costs = higher EBITDA
Better margins = greater enterprise value
Offshore done right = a strategic asset, not a workaround
And Traditional
Outsourcing is Failing
#1
Black-box economics
Fixed fee, hidden margin. The less they pay your people, the more they make - so the incentive quietly runs against you, and you never see it
#2
Talent is squeezed, not invested
Since talent is paid low salaries to maximize margins - you get a lower-quality, higher-churn talent pool doing the work your clients depend on
#3
Outsiders, forever
No employer brand to attract top talent, and a third party that never truly integrates with your culture, workflows, or standards
Your Own GCC, Without the Setup Risk
BUILD FOR YOU
Miles sets up your India GCC - hiring, infra, culture alignment - built to your specs from day one.
OPERATE WITH YOU
We run it as your extended office, with full cost transparency and the Miles brand attracting top-tier talent
TRANSFER TO YOU
When you're ready, transition to a fully owned GCC - or stay as managed GCC
Your Own GCC, Without the Setup Risk
BUILD FOR YOU
Miles sets up your India GCC - hiring, infra, culture alignment - built to your specs from day one.
OPERATE WITH YOU
We run it as your extended office, with full cost transparency and the Miles brand attracting top-tier talent
TRANSFER TO YOU
When you're ready, transition to a fully owned GCC - or stay as managed GCC
Outsourcing vs.
Your Own GCC
| Category | Traditional Outsourcing | Your Own GCC (BOT with Miles) |
|---|---|---|
The model (the root) | Fixed fee, hidden margin - they earn more the less they pay your people | Open-book Cost+ model - you see every dollar of salary paid to your extended team |
Talent (the result) | Pay squeezed to maximize that margin | You set the pay - no compromise on quality |
Employer brand | None - can't attract top talent | Miles brand. 1.2MM+ community pulls top-tier talent |
Integration | Third party, forever | Your extended office - your culture, workflows, standards |
Ownership | Never yours | Build-Operate-Transfer - own it when you're ready |
Open Book Contract.
100% Transparency
COST
Employee Salaries & Benefits
[as manually agreed/ open book]
Hiring, Payroll & Compliance
25% of Employee Cost
Management Fees
15% of Employee Cost
Rent, Equipment & IT Infra
$4,800 per year
L&D/CPA Sponsorship
$3,500 per year
Miles has build the CPA talent ecosystem in India
1.2 MM+
Accounting Community
CAIRA
Miles Credential for the AI-Ready Accountant
70,000+
CPA/CMA alumni
80%+
CPA in India are Miles Alumni
20
of Top 30 CPA firms have partnered with Miles
The Only Partner With This Access
Access to Talent
Miles is India's largest CPA training provider with over 80% market share and a community of 1.2MM+ accountants. When we recruit for your GCC, we're not posting on job boards. We're reaching into a network we've built over two decades, where we know the talent, they know us, and the Miles name carries real weight as an employer brand.
Proven at Scale
We're not building a playbook we're executing one that already works. Miles is the GCC talent partner for most of the leading public accounting firms in the U.S., from Big 4 to top mid-tier.
CASE STUDY
: Zero to 30 in One Tax Season
Top 25 U.S. CPA firm. Advisory, Tax & Audit.
The situation: Aprio needed to scale tax capacity ahead of busy season without compromising on talent quality or firm culture.
Signed with Miles
Hiring & Onboarding underway
Tax team goes live ahead of busy season
BUSY SEASON 2026
50+ employees delivering at full capacity
POST BUSY SEASON 2026
Expanding GCC across Tax, Audit, CAS, Advisory, Tech
Signed with Miles
Hiring & Onboarding underway
Tax team goes live ahead of busy season
BUSY SEASON 2026
50+ employees delivering at full capacity
POST BUSY SEASON 2026
Expanding GCC across Tax, Audit, CAS, Advisory, Tech
What made it possible
Deep pipeline access through Miles's 1.2MM+ accountant community meant sourcing, interviewing, and onboarding 30+ staff in weeks.
What happened next
Having seen the quality of talent and seamlessness of integration, Aprio is now expanding the GCC across Audit, CAS, Advisory, and Technology.
Your GCC: From Talent to Innovation Hub
Not Just Talent.
A Future-Ready GCC.
The firms that win long-term are the ones that combine talent with AI-readiness - turning their GCC into a centre of innovation, not just delivery
Level 1: AI Fluency
Microsoft Copilot, Power Automate, Power BI, Fabric
Level 2: Applied AI
Embedded across Audit, Tax & CAS workflows
Level 3: Firm-Wide AI Operating Model
Governed, scalable, future-ready
Miles Masterclass:
AI Agents for Accounting Workflow
Masterclass:
Copilot 365 for the Microsoft with Chris Stegh
Masterclass:
Build Agent in Copilot Studio with AJ Ansari
Masterclass:
Learn AI Automation in Power Automate with Griffin Lickfeldt
Masterclass:
Create Dashboards in Power BI with Cristiano Galvao
Masterclass:
Copilot 365 for the Microsoft with Chris Stegh
Masterclass:
Build Agent in Copilot Studio with AJ Ansari
Masterclass:
Learn AI Automation in Power Automate with Griffin Lickfeldt
Masterclass:
Create Dashboards in Power BI with Cristiano Galvao
Insights from Industry
Leaders
Get candid insights from industry leaders on trends, challenges and stories shaping the accounting world.
← Swipe to explore →
Your GCC starts as a cost play. It becomes a Competitive Advantage.
1. Talent
Month 1–3
Right people, right roles, culturally aligned
2. Delivery
Month 3–9
Consistent output, integrated workflows
3. Standardization
Month 6–18
Processes documented, quality benchmarked
4. Automation
Year 2
Repetitive work automated, team upskilled
5. AI & Innovation
Year 2–3+
GCC becomes a centre of innovation, not just delivery
The best time to start building your GCC?
Right Now! Add Let's connect.
