Build Your India GCC. Own
Talent. Transform Your Firm.

Top U.S. CPA firms are moving beyond outsourcing by building their own GCC (Global Capability Centres) in India. This gives them control over talent quality, cost transparency, and long-term firm value. Miles Talent Hub is the partner that makes it happen.

Miles Talent Hub professional

What is a GCC? Why Now?

A GCC or Global Capability Center is your own fully dedicated office in India, not a vendor or a third party. It’s your brand, your culture, your team. Staff are hired, onboarded, and managed as an extension of your U.S. office.

The Constraint: U.S. Talent Shortage

  • Hiring is harder and slower than ever
  • Capacity ceilings are limiting growth
  • Scaling in the U.S. is increasingly uneconomical

The Opportunity: Profit & Value Creation

  • Lower delivery costs = higher EBITDA
  • Better margins = greater enterprise value
  • Offshore done right = a strategic asset, not a workaround

And Traditional Outsourcing is Failing

#1

Black-box economics

Fixed fee, hidden margin. The less they pay your people, the more they make - so the incentive quietly runs against you, and you never see it

#2

Talent is squeezed, not invested

Since talent is paid low salaries to maximize margins - you get a lower-quality, higher-churn talent pool doing the work your clients depend on

#3

Outsiders, forever

No employer brand to attract top talent, and a third party that never truly integrates with your culture, workflows, or standards

Your Own GCC, Without the Setup Risk

Build

"Miles sets up your India GCC - hiring, infra, culture alignment - built to your specs from day one."

Operate

"We run it as your extended office, with full cost transparency and the Miles brand attracting top-tier talent"

Transfer

"When you're ready, transition to a fully owned GCC - or stay as managed GCC."

Open Book.
No Hidden Margins.

Most managed service providers make money by hiding the spread. We don't. Our model is simple: you agree on salaries with us, and we add a transparent fee for hiring, compliance, and management. That's it. No markup on talent. No incentive to cut corners on pay.

BreakdownDetails
Employee Salaries & Benefits(mutually agreed)
+ 25% for hiring, payroll & complianceTransparent Fee
+ 15% management feeService Fee
+ $400/month rent, equipment & IT infraFixed Infrastructure

The Only Partner With This Access

Access to Talent

Miles is India's largest CPA training provider with over 80% market share and a community of 1.2MM+ accountants. When we recruit for your GCC, we're not posting on job boards. We're reaching into a network we've built over two decades, where we know the talent, they know us, and the Miles name carries real weight as an employer brand.

Proven at Scale

We're not building a playbook we're executing one that already works. Miles is the GCC talent partner for most of the leading public accounting firms in the U.S., from Big 4 to top mid-tier.

Miles Talent Hub partner network
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CASE STUDY

Aprio: Zero to 30 in One
Tax Season

Top 25 U.S. CPA firm. Advisory, Tax & Audit.

The situation: Aprio needed to scale tax capacity ahead of busy season without compromising on talent quality or firm culture.

Signed with Miles

OCT2025

Hiring & Onboarding underway

Tax team goes live ahead of busy season

JAN2026

BUSY SEASON 2026

50+ employees delivering at full capacity

APR2026

POST BUSY SEASON 2026

Expanding GCC across Tax, Audit, CAS, Advisory, Tech

What made it possible

Deep pipeline access through Miles's 1.2MM+ accountant community meant sourcing, interviewing, and onboarding 30+ staff in weeks.

What happened next

Having seen the quality of talent and seamlessness of integration, Aprio is now expanding the GCC across Audit, CAS, Advisory, and Technology.

Not Just Talent.
A Future-Ready GCC.

The firms that win long-term are the ones that combine talent with AI-readiness - turning their GCC into a centre of innovation, not just delivery

Level 1: AI Fluency

Microsoft Copilot, Power Automate, Power BI, Fabric

Level 2: Applied AI

Embedded across Audit, Tax & CAS workflows

Level 3: Firm-Wide AI Operating Model

Governed, scalable, future-ready

Digital Transformation — AI-readiness levels for accountants

Insights from Industry Leaders

Get candid insights from industry leaders on trends, challenges and stories shaping the accounting world.

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Your GCC starts as a cost play. It becomes a Competitive Advantage.

1. Talent

Month 1–3

Right people, right roles, culturally aligned

2. Delivery

Month 3–9

Consistent output, integrated workflows

3. Standardization

Month 6–18

Processes documented, quality benchmarked

4. Automation

Year 2

Repetitive work automated, team upskilled

5. AI & Innovation

Year 2–3+

GCC becomes a centre of innovation, not just delivery

Contact Our Team

Varun Jain and Rohan Singhai

Talk to an Expert